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Home > FAQ's > Internet > How do I pick the plan that’s right for me?

How do I pick the plan that’s right for me?

Choosing the right nbn plan for your needs starts by understanding your internet consumption and speed requirements.  Speed and data requirements can vary depending on several factors including the:

  • Number of people accessing your internet service (1 person or 5-person household)?
  • Number of devices that each person uses to access the internet (1 PC or 2 PCs, 4 mobiles & 2 tablets)
  • Way in which you use the internet (just for email or multiple people streaming Netflix)
  • Size of the content you require from the internet (online shopping or downloading HD videos)

To make the choice easier for our customers, we offer unlimited data plans and you can upgrade or downgrade your speed to suit your needs.

Internet

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Add an authorized representative to your account

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How do I install my modem?

I’m experiencing slow speeds

I’m experiencing dropouts with my connection

My nbn internet connection isn’t working

How do I cancel my service?

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Managing your Battery Backup

Can I add multiple nbn services onto the same account?

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Can I merge my energy and nbn services into one payment?

How can I change my plan?

How can I reschedule my appointment?

How will I be notified of my appointment?

What happens on installation day?

What should I do if my circumstances change after I submit my order?

What equipment does the nbn install?

When will my service be activated?

What is the nbn installation process?

How do I set up my Sumo NetComm modem?

How do I set up my own modem?

When will my modem be delivered?

Can I bring my own nbn-ready modem?

When should I cancel my existing internet service?

Can I get a home phone service with Sumo nbn?

What do I need to connect to Sumo?

Is the nbn available in my area?

Why switch to Sumo nbn?

How do I sign up to Sumo Internet?

How reliable is Sumo nbn?

What does ‘no contract’ mean?

How do I pick the plan that’s right for me?

What type of nbn plans does Sumo offer?

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Is the nbn faster than ADSL2+?

What are the different nbn Technologies?

What is the nbn network?