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Home > FAQ's > Gas > What do I do if I have a complaint about my gas account?

What do I do if I have a complaint about my gas account?

If you have a complaint, please contact us first so we can attempt to resolve the matter for you (sumo.com.au, phone: 13 88 60).

If we are unable to resolve your complaint, you can contact the Energy and Water Ombudsman Victoria on 1800 500 509.