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Smart Meters: How do they work and why you should upgrade

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  3. Smart Meters: How Do They Work and Why You Should Upgrade
knguyen@sumo.com.au Oct 16, 2024

Ever opened your electricity bill and felt that little pang of shock, wondering why it’s higher than expected? You’re not alone. There can be a few reasons for this maybe your energy usage has changed, or sometimes it comes down to how your meter records consumption. Over time, older meters can become less reliable, which is why more and more Aussies are making the switch to smart meters. These modern meters let you track your usage in real-time, helping you take control of your electricity and avoid those surprise bills.

Quick summary

A smart meter is a modern device that tracks your electricity usage in real-time, helping millions of Australians manage their energy consumption efficiently.

Smart meters automatically log your electricity usage every 5-30 minutes intervals and transmit this data directly to your energy provider

By 2030, smart meters will be standard in homes and townhouses across states.

What is a Smart Meter Upgrade and How Does It Work?

A smart meter is a modern device that tracks your electricity usage in real-time, helping millions of Australians manage their energy consumption efficiently. 

Unlike traditional meters, which are often outdated and require manual readings, smart meters automatically log your electricity usage every 5-30 minutes intervals and transmit this data directly to your energy provider. This ensures accurate billing, eliminates the need for in-person meter checks, and provides real-time information at your fingertips.

How Can I Monitor My Usage With a Smart Meter?

Accessing this data through your provider's app or an in-home display allows you to monitor your usage patterns, see when your energy consumption is highest, and identify the causes. This gives you greater control over your energy bills, allowing you to make informed decisions and optimise your energy usage effectively.

Are Smart Meters Worth the Hassle?

Upgrading to a smart meter is a straightforward process that offers numerous benefits. For example, the installation itself is free, quick, and hassle-free with Sumo. You don't even need to be home if there is clear and safe access to the meter, switchboard at your property. The installation usually takes about 45 mins standard appointment - up to 2 hours for complex exchanges, and once it's done, you can begin monitoring your energy consumption in real time.
Smart meters are mandatory if you’re adding solar panels, as basic meters cannot measure the bidirectional flow of energy. They’re also particularly beneficial if you’re considering an electric vehicle, helping you efficiently manage and optimise your electricity usage.

Do I Need a Smart Meter?

By 2030, smart meters will be standard in homes and townhouses across Queensland, New South Wales, and South Australia. Victoria has already completed its rollout, so most homes there are already benefiting from this technology. If you’re in one of the other states, now’s the time to take advantage while installations are still free!

FAQs

Are smart meters safe? 
Yes. Smart meters meet strict Australian safety standards. 

Can I say no to a smart meter?
We may install a smart meter if your current meter is faulty, as part of a proactive deployment program, or if we are legally required to do so. You will be notified in advance (via letter/ email) before any meter replacement takes place. 
From 1 June 2025, new regulations will require energy retailers to replace most existing basic meters with smart meters by the end of 2030. Under these new rules, customers will no longer have the option to opt out of a smart meter installation.

What do I need to do if I want a new smart meter installation?
If you're ready to make the switch, Sumo has got you covered with a seamless upgrade process. Call Sumo on 03 9102 8400 to arrange your smart meter installation quickly and easily.

Where can I find more about smart meter ? 

If you want to learn more about smart meters, two key Australian energy bodies provide useful information: the Australian Energy Market Operator, which manages the country’s electricity systems and markets, and the Australian Energy Market Commission, which sets the rules for electricity and gas markets. Both offer details about the ‘Power of Choice’ review and the resulting rule changes on their websites
AER: https://www.aer.gov.au/consumers/my-energy-service/smart-meters 
Each state government also has information available on smart meters:
•    NSW: https://energysaver.nsw.gov.au/households/understand-your-usage/smart-meters
•    QLD: https://www.qld.gov.au/housing/buying-owning-home/energy-water-home/electricity/digital-meters
•    SA: https://www.sa.gov.au/topics/energy-and-environment/meters
•    VIC: http://victorianenergysaver.vic.gov.au/bills-pricing-and-meters/smart-meters-and-how-they-work

In conclusion, smart meters are the key to accurately monitoring and managing your energy usage, offering both precision and convenience. If you’re adding solar panels or upgrading an existing system, installing a smart meter is mandatory to measure energy flow correctly and unlock the full benefits. Even beyond solar, smart meters help optimise your energy efficiency. Take control of your energy, upgrade to a smart meter with Sumo today!


 

 
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