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The Victorian Government offers a variety of concessions and benefits to assist with payment of electricity bills. Holders of a Pensioner Concession Card, Health Care Card or DVA Gold Card may be eligible.

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Life Support

The Life Support Concession provides a quarterly discount on electricity bills where a household member uses an eligible life support machine. Further information on qualifying machines can be found here. Application forms need to be completed and signed by your doctor, nurse or hospital social worker confirming your use of a life support machine.

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Medical cooling concession

The Medical Cooling Concession provides a 17.5 percent discount on summer electricity costs for cardholders where a member of the family has a medical condition that affects the body’s ability to regulate temperature. This concession is available from 1 November to 30 April each year. The Medical Cooling Concession is given in addition to the Annual Electricity Concession. Further information on qualifying machines can be found here. The application form needs to be completed and signed by your doctor confirming your medical condition.

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