Request a call back

Sorry you have called us outside our business hours. Try us again Mon - Fri between 8:30am - 5:30pm or tell us your availability within these hours and we'll be in touch.

AnyMorning (9AM - 12:30PM)Afternoon (12:30PM - 4:30PM)

[recaptcha]

Electricity fees

Fee name
Price (excl GST)
Price (incl GST)
Account establishment fee ($) 0.00 0.00
Dishonoured payment fee ($) 2.50 2.75
Credit and debit card fee (% of payment made) 0.64 0.70
Printed electricity bill fee ($) 2.82 3.10
Early termination fee ($) 0.00 0.00
Late payment fee ($) 0.00 0.00
Over the counter fee at Australia Post 1.82 2.00
Other fees We will pass through any fee imposed by your distributor, including fees for disconnection or reconnection of your supply address. An additional $5.50 (incl GST) administration fee may also apply. The current distributor fees are set out below.

Internet billing policies and fees

Fee name
Price (excl GST)
Price (incl GST)
Bill Frequency Monthly
Billing Date Activation Date
Payment fees (i.e. CC fee) 0%
Paper bill fee N/A
Late payment fees $10
Dishonoured Payment fee $2.50
Unblocking fees $10
Cancellation fees
– NBN $0
– ADSL migrating to NBN $0
– ADSL not migrating to NBN $99