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Electricity and Gas fees

Fee name
Price (excl GST)
Price (incl GST)
Account establishment fee ($) 0.00 0.00
Dishonoured payment fee ($) 2.50 2.75
Credit and debit card fee (% of payment made) 0.64 0.70
Printed electricity bill fee ($) 2.82 3.10
Early termination fee ($) 0.00 0.00
Late payment fee ($) 0.00 0.00
Over the counter fee at Australia Post 1.82 2.00
Other fees We will pass through any fee imposed by your distributor, including fees for disconnection or reconnection of your supply address. An additional $5.50 (incl GST) administration fee may also apply. The current distributor fees are set out below.
Except for dishonored payment fees as incurred by the retailer and fees imposed by distributors, these fees do not apply for customers on standard retail contracts

Internet billing policies and fees

Bill Frequency Monthly
Billing Date 1st of each month in advance
Payment fees 0.7% VISA/MasterCard, 2% AMEX
Paper bill fee $3.10
Late payment fee $10
Unblocking fee $10
Relocation fee $40
New Development Fee $300
Except for dishonored payment fees as incurred by the retailer and fees imposed by distributors, these fees do not apply for customers on standard retail contracts