If you have a complaint, please contact us so we can attempt to resolve the matter for you (sumo.com.au, phone: 13 88 60).
You always have the option to contact the ombudsman in your state through the details below for assistance or review of the outcome of your complaint.
Energy & Water Ombudsman NSW
- Freecall 1800 246 545
- Freefax 1800 812 291
- Post Reply Paid 86550, Sydney South NSW 1234
- Email complaints@ewon.com.au
- Website ewon.com.au
Energy & Water Ombudsman Victoria
- Freecall 1800 500 509
- Freefax 1800 500 549
- Post Reply Paid 469, Melbourne VIC 8060
- Email ewovinfo@ewov.com.au
- Website ewov.com.au
Energy & Water Ombudsman Queensland
- Freecall 1800 662 837
- Freefax (07) 30879477
- Email complaints@ewoq.com.au
- Post PO Box 3640, South Brisbane BC Qld 4101
- Website www.ewoq.com.au