Smart Meter Myths Smart Meters (NSW) Smart Meters Explained How can I save money on my energy bill? How to read my bill? Will my prices change? What do I do if I have a complaint about my electricity account? Why hasn’t my electricity bill or Welcome Pack arrived? What does Sumo offer if I have Solar? How long is my electricity contract? Do you discount your whole electricity bill? Where can I find a copy of your retail Market Terms & Conditions for electricity? Why have prices changed? How do I move interstate? What is a smart meter? Can I get a combined bill for all of my Sumo products – such as electricity & gas? Do I have to pay my electricity bill by Direct Debit? How can I reduce my electricity usage?