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image/svg+xml Internet

How do I find out if I have an active phone line?

How do I install my modem?

I’m experiencing slow speeds

I’m experiencing dropouts with my connection

My nbn internet connection isn’t working

How do I cancel my service?

I’m moving, how do I take my service with me?

How do I update my Wi-Fi settings?

Managing your Battery Backup

Can I add multiple nbn services onto the same account?

What do I do if I have a complaint about my telecommunications account?

Can I merge my energy and nbn services into one payment?

How can I change my plan?

How can I reschedule my appointment?

How will I be notified of my appointment?

What happens on installation day?

What should I do if my circumstances change after I submit my order?

What equipment does the nbn install?

When will my service be activated?

What is the nbn installation process?

How do I set up my Sumo NetComm modem?

How do I set up my own modem?

When will my modem be delivered?

Can I bring my own nbn-ready modem?

When should I cancel my existing internet service?

Can I get a home phone service with Sumo nbn?

What do I need to connect to Sumo?

Is the nbn available in my area?

Why switch to Sumo nbn?

How do I sign up to Sumo Internet?

How reliable is Sumo nbn?

What does ‘no contract’ mean?

How do I pick the plan that’s right for me?

What type of nbn plans does Sumo offer?

What happens during a power failure?

Is the nbn faster than ADSL2+?

What are the different nbn Technologies?

What is the nbn network?