Promo Offer: 43% off Electricity Usage and 25% off Gas Usage Charges

Request a call back

Sorry you have called us outside our business hours. Try us again Mon - Fri between 8:30am - 5:30pm or tell us your availability within these hours and we'll be in touch.

AnyMorning (9AM - 12:30PM)Afternoon (12:30PM - 4:30PM)

Home > FAQ's > Internet > How do I find out if I have an active phone line?

How do I find out if I have an active phone line?

For certain technology types, we must identify the phone line connected at the supply address to activate your service. If you are unsure of the phone number you could:

 

  • Look for a phone number on a telephone or internet bill
  • Plug a telephone handset into the phone socket and dial 12722123 or 1272312
  • Ask the previous owner, tenant or landlord if they know the number
  • If you can’t find the number we’ll still connect you, but it might delay your service being activated.