Request a call back

Sorry you have called us outside our business hours. Try us again Mon - Fri between 8:30am - 5:30pm or tell us your availability within these hours and we'll be in touch.

AnyMorning (9AM - 12:30PM)Afternoon (12:30PM - 4:30PM)

Home > FAQ's > Internet > How do I install my modem?

How do I install my modem?

Please visit the user guide in your modem box, or alternatively you can download the relevant guide below. If you have not ordered a modem from Sumo you will need to refer to the user guide that came with your modem or call us for further assistance.

For customers with an nbn connection box (FTTP/FTTC/HFC/Fixed Wireless): Click here.

For customers without and nbn connection box (FTTN/FTTB/ADSL): Click here.